Frequently Asked Questions
Nexalos is a UK-based investment management platform designed to help individuals securely grow their assets. We provide tools for investment tracking, fund management, and transparent account monitoring to ensure a smooth experience for our users.
Yes, Nexalos LTD is officially registered in the United Kingdom with Company Number 12057659. We operate under UK corporate law to provide safe and compliant financial services to our clients worldwide.
No problem! Simply click the "Forgot password?" link below the login form. Enter your registered email address to verify your identity. Once verified, you will be able to set a new password and regain access to your account securely.
Yes, all deposits are protected. Funds are stored in secure offline hardware wallets with multiple layers of encryption. Our dedicated security team monitors all transactions 24/7 to ensure the safety of your investments.
Withdrawals are processed daily through our secure banking department. Typically, you will receive your funds within 24 hours, but in some cases, it may take up to 72 hours depending on the payment method and network confirmations.
Minimum withdrawal limits vary by currency:
- Bitcoin: 0.001 BTC (2$ fee)
- Ethereum: 0.05 ETH (1$ fee)
- Litecoin: 0.1 LTC (0.5$ fee)
- Dogecoin: 500 DOGE (No fee)
- PerfectMoney: 1$ (No fee)
- Payeer: 1$ (1% fee)
We currently accept Bitcoin, Ethereum, Litecoin, Dogecoin, PerfectMoney, and Payeer. We continuously evaluate new cryptocurrencies and payment methods. If you have a suggestion, please contact our support team.
Yes, you can make multiple deposits at any time. All deposits will be added to your account balance, allowing you to invest further or diversify across different plans.
Yes. Your principal is included in the daily profit calculation, meaning your original investment and the returns are compounded together to grow your balance faster.
The minimum investment amount is $25. There is no maximum limit, allowing you to invest as much as you prefer within your risk tolerance.
No. Each individual is allowed only one account. Accounts found to be duplicates will have all funds frozen to prevent abuse and maintain platform integrity.
To join our referral program, log in to your Nexalos account and copy your unique referral link. Share this link with others, and earn commissions when your referrals make deposits.
You can reach our support team via the “Contact Us” page. We provide assistance through email and our contact form, ensuring that your questions and concerns are addressed promptly and professionally.